Frequently Asked Service Questions
Service FAQs:
Q: What is the difference between OEM and aftermarket parts?
A: Factory means that the parts come directly from the manufacturer that built your vehicle. Factory parts are built specifically for a make and model which means that will fit and perform at a high level. These parts also often come with a warranty. Aftermarket means that the parts are made by a third party. Although these parts are sometimes less expensive, they are made to be generic. Generic means built for more than one make and model. The fit and performance of these parts vary, as do their warranties.
Q: Do you offer any service specials or coupons?
A: Yes, no matter the time of year, we run Service & Parts Specials to help our customers get the best deal possible. Browse our current specials on our website today!
Q: What are the current hours of your service center?
A: We are currently opened Monday/Thursday 7:00 am - 7:00 pm, Tuesday/Wednesday/Friday 7:00 am - 6:00 pm, and Saturday 8:00 am - 4:00 pm. We are closed on Sundays.
Q: How often should I flush my coolant?
A: We recommend flushing your coolant every 30,000 miles. For more information regarding your specific make and model, please refer to our vehicles user manual.
Q: Can I get my state inspection completed here?
A: Yes, our service center can complete your state inspection!
Q: Do you service all makes and models?
A: Yes, our service technicians are trained and equipped to work on just about all makes and models.
Q: How often should I get my oil changed?
A: The general consensus is every 3,000 - 7,000 miles or every 3 months, whichever comes first. But, you can also refer to your owner's manual for information specific to your make and model.
Q: Do you offer express service for quick repairs?
A: Yes! We offer express service on various repairs like engine oil and filter changes, tire rotation, cabin air filter replacement, engine air filter replacement, windshield wiper blade replacement, exterior light bulb replacement, and more!
Q: How do I order parts for my vehicle?
A: You can place an order directly on our website through our Parts Department or you can give us a call to place an order!
Q: When should I replace my car's timing belt?
A: The timing belt replacement interval varies by vehicle make and model. It is generally recommended to replace the timing belt every 60,000 to 100,000 miles or as specified in your vehicle's maintenance schedule.
Q: How often should I flush and replace my car's coolant?
A: The timing belt replacement interval varies by vehicle make and model. It is generally recommended to replace the timing belt every 60,000 to 100,000 miles or as specified in your vehicle's maintenance schedule.
Q: Can you perform diagnostic services for check engine light issues?
A: Yes, we offer tire rotation and balancing services to ensure even tire wear and a smooth ride. Regular tire rotations are recommended every 5,000 to 7,500 miles.
Q: Do you provide transmission fluid flush and replacement services?
A: The coolant flush and replacement interval depends on your vehicle's make and model. As a general guideline, coolant should be replaced every 30,000 to 50,000 miles or every 2 to 5 years.
Q: What is the difference between OEM and aftermarket parts?
A: Factory means that the parts come directly from the manufacturer that built your vehicle. Factory parts are built specifically for a make and model which means that will fit and perform at a high level. These parts also often come with a warranty. Aftermarket means that the parts are made by a third party. Although these parts are sometimes less expensive, they are made to be generic. Generic means built for more than one make and model. The fit and performance of these parts vary, as do their warranties.
Q: Do you offer any service specials or coupons?
A: Yes, no matter the time of year, we run Service & Parts Specials to help our customers get the best deal possible. Browse our current specials on our website today!
Q: What are the current hours of your service center?
A: We are currently opened Monday/Thursday 7:00 am - 7:00 pm, Tuesday/Wednesday/Friday 7:00 am - 6:00 pm, and Saturday 8:00 am - 4:00 pm. We are closed on Sundays.
Q: How often should I flush my coolant?
A: We recommend flushing your coolant every 30,000 miles. For more information regarding your specific make and model, please refer to our vehicles user manual.
Q: Can I get my state inspection completed here?
A: Yes, our service center can complete your state inspection!
Q: Do you service all makes and models?
A: Yes, our service technicians are trained and equipped to work on just about all makes and models.
Q: How often should I get my oil changed?
A: The general consensus is every 3,000 - 7,000 miles or every 3 months, whichever comes first. But, you can also refer to your owner's manual for information specific to your make and model.
Q: Do you offer express service for quick repairs?
A: Yes! We offer express service on various repairs like engine oil and filter changes, tire rotation, cabin air filter replacement, engine air filter replacement, windshield wiper blade replacement, exterior light bulb replacement, and more!
Q: How do I order parts for my vehicle?
A: You can place an order directly on our website through our Parts Department or you can give us a call to place an order!
Q: When should I replace my car's timing belt?
A: The timing belt replacement interval varies by vehicle make and model. It is generally recommended to replace the timing belt every 60,000 to 100,000 miles or as specified in your vehicle's maintenance schedule.
Q: How often should I flush and replace my car's coolant?
A: The timing belt replacement interval varies by vehicle make and model. It is generally recommended to replace the timing belt every 60,000 to 100,000 miles or as specified in your vehicle's maintenance schedule.
Q: Can you perform diagnostic services for check engine light issues?
A: Yes, we offer tire rotation and balancing services to ensure even tire wear and a smooth ride. Regular tire rotations are recommended every 5,000 to 7,500 miles.
Q: Do you provide transmission fluid flush and replacement services?
A: The coolant flush and replacement interval depends on your vehicle's make and model. As a general guideline, coolant should be replaced every 30,000 to 50,000 miles or every 2 to 5 years.
| Monday | 9:00AM - 9:00PM |
| Tuesday | 9:00AM - 6:00PM |
| Wednesday | 9:00AM - 6:00PM |
| Thursday | 9:00AM - 9:00PM |
| Friday | 9:00AM - 6:00PM |
| Saturday | 9:00AM - 4:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 7:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 7:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 7:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 7:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.